I am Celia (Ann) Miller’s neighbor and my husband and I help her out.
After her appointment with Dr. Abrams, she told me that he was friendly, thorough and he described to her everything he recommended and planned to do. She loved him.
It wasn’t until we were back in the car that she showed me the paperwork. I asked Ann why she had a credit. She told me that after she talked w/Dr. Abrams, he told her he’d take care of things.
The x-ray and extraction were gratis, “professional courtesy” on the invoice, and Ann paid only for her visit. She had had a recent dental consultation where she felt not listened to and overwhelmed with the information she was given. She deserved this visit with Dr. Abrams. He’s her dentist now. I will be recommending your practice to all who ask. It was a terrific experience. Susie at the front desk helped us complete the extensive (!) pre-visit paperwork by phone, greeted us by name the minute we walked in the door and showed us restroom/water/coffee locations. I also appreciate being able to write this review without being on Google. Thank you all for your wonderful practice. Sincerely, Lynn O’Neill